FAQs

Frequently Asked Questions

What is SILBARY JEWELS?

SILBARY JEWELS is a silver jewellery label born from the legacy of SANZANY, blending traditional Indian craftsmanship with contemporary design. Our collections are thoughtfully created for the modern woman who values timeless elegance and individuality.

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What materials are used in your jewellery?

Our jewellery is crafted using premium quality silver along with carefully selected semi-precious stones, pearls, kundan-inspired detailing, and handcrafted finishes.

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Is your jewellery handcrafted?

Yes. Every SILBARY piece is handcrafted by skilled artisans in Jaipur and Bikaner, preserving the richness of traditional Indian karigari while embracing modern aesthetics.

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Do you offer customization?

Yes, we offer customization for select designs. For customization requests, please connect with us through our contact page or Instagram.

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How should I care for my jewellery?

To maintain the beauty of your jewellery:

• Store pieces in a dry place

• Avoid direct contact with perfume, water, and chemicals

• Wipe gently with a soft cloth after use

• Keep each piece separately to avoid scratches

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Will silver jewellery tarnish over time?

Silver jewellery may naturally oxidize over time due to exposure to air and moisture. Proper storage and regular care will help maintain its shine and longevity.

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Do you ship across India?

Yes, we ship across India. Shipping timelines may vary depending on your location and product availability.

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How long will my order take to arrive?

Most orders are dispatched within 3–7 working days. Customized pieces may require additional time.

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Do you accept returns or exchanges?

We accept returns or exchanges only for damaged or incorrect products received. Please contact us within 48 hours of delivery with images and order details.

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Is Cash on Delivery (COD) available?

COD availability depends on your location and order value.