Shipping policy

Shipping Policy

Thank you for shopping with ZIAA JEWELS. We are committed to ensuring your jewellery reaches you safely and efficiently.

Order Processing

All orders are processed within 3–7 business days from the date of purchase. Customised or made-to-order pieces may require additional processing time. Once your order has been dispatched, you will receive a confirmation message with tracking details.

Shipping Coverage

We currently ship across India. For international shipping inquiries, please contact us directly before placing your order.

Delivery Timelines

Delivery timelines vary depending on your location and courier partner availability. Most orders are delivered within 5–10 business days after dispatch. Please note that delivery may take longer during festive seasons, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, tracking details will be shared via email or WhatsApp.

Delays

While we strive to meet all delivery timelines, ZIAA JEWELS is not responsible for delays caused by courier services, weather conditions, natural calamities, or other circumstances beyond our control.

For any shipping-related queries, please contact us through our Contact Us page or Instagram.